We're in your corner.
Experience
Over 15 years of experience delivering superior IT consulting services and unmatched customer service.
Diligence
Thorough assessments, careful execution, and attentive follow-up to deliver you the most secure and effective network possible.
Commitment
Most of my customers have been with me for over 10 years, and refer me the majority of my new clients.
Integrity
Years in the U.S. Marine Corp has instilled a deep-seated commitment to honesty. You can expect direct and truthful answers to all your questions.
Founder & CEO
Tom Spence
Tom Spence, the founder and lead technician of LanPros, Inc., brings over 25 years of experience in IT support. His expertise spans Help Desk, Desktop, Server, and Networking solutions, having supported business networks across various industries.
Before establishing LanPros, Inc., Tom held key technical roles at JP Morgan (2000–2004) and C&S Computer Consulting (2004–2019), where he honed his skills in troubleshooting, server management, and network security. His extensive background includes supporting Microsoft Exchange, PDCs, and database servers, as well as designing and implementing business IT infrastructures. Tom holds multiple industry certifications, including MSSE, CCNA, and MCP, which underscore his deep technical knowledge.
Beyond IT Career
Tom Spence
Beyond his IT career, Tom served for 6 years and 10 months in the U.S. Marine Corps Infantry and Security Forces, earning the rank of Sergeant and receiving an honorable discharge. His leadership, discipline, and problem-solving abilities gained from military service contribute to the strategic vision and operational excellence of LanPros, Inc.
Tom has been married for 27 years and is a dedicated father of two. His commitment to family values and professional integrity defines LanPros, Inc.'s customer-first approach, ensuring businesses receive expert IT support with a personal touch.
Services
IT Support & Help Desk Services
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24/7 remote and on-site support
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Troubleshooting hardware and software issues
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User account management and access control
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Patch management and updates
Network Management & Monitoring
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Network design and implementation
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Continuous monitoring for performance and security threats
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Firewall and VPN setup and management
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Wireless networking and connectivity optimization
Cybersecurity & Compliance
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Antivirus and endpoint protection
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Security Information and Event Management (SIEM)
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Penetration testing and vulnerability assessments
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Compliance support
Cloud Services & Virtualization
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Cloud hosting (Azure, Google Cloud)
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Cloud backup and disaster recovery solutions
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SaaS and IaaS management
Backup & Disaster Recovery (BDR)
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Automated and secure data backups
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Disaster recovery planning and testing
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Business continuity solutions
IT Consulting & vCIO Services
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Strategic IT planning and budgeting
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Technology roadmaps
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IT audits and assessments
Hardware & Software Procurement
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Sourcing and configuring workstations, servers, and networking equipment
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Licensing and software management
Get in Touch
For questions and to request a consult, please fill out the form below.