Welcome to LanPros, Inc

Founded in 2019, LanPros, Inc. is an IT solutions provider specializing in network design, implementation, and security. With a commitment to delivering high-quality technical support, we cater to businesses seeking reliable and secure IT infrastructure.

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We're in your corner.

Experience

Over 15 years of experience delivering superior IT consulting services and unmatched customer service.

Diligence

Thorough assessments, careful execution, and attentive follow-up to deliver you the most secure and effective network possible.

Commitment

Most of my customers have been with me for over 10 years, and refer me the majority of my new clients.

Integrity

Years in the U.S. Marine Corp has instilled a deep-seated commitment to honesty. You can expect direct and truthful answers to all your questions.

Support

for current customers.

Providing experienced, professional and responsive computer networking, security, and backup services to businesses in surrounding areas including Wilmington, Newark & Middletown Delaware

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Founder & CEO

Tom Spence

Tom Spence, the founder and lead technician of LanPros, Inc., brings over 25 years of experience in IT support. His expertise spans Help Desk, Desktop, Server, and Networking solutions, having supported business networks across various industries.

Before establishing LanPros, Inc., Tom held key technical roles at JP Morgan (2000–2004) and C&S Computer Consulting (2004–2019), where he honed his skills in troubleshooting, server management, and network security. His extensive background includes supporting Microsoft Exchange, PDCs, and database servers, as well as designing and implementing business IT infrastructures. Tom holds multiple industry certifications, including MSSE, CCNA, and MCP, which underscore his deep technical knowledge.

Beyond IT Career

Tom Spence

Beyond his IT career, Tom served for 6 years and 10 months in the U.S. Marine Corps Infantry and Security Forces, earning the rank of Sergeant and receiving an honorable discharge. His leadership, discipline, and problem-solving abilities gained from military service contribute to the strategic vision and operational excellence of LanPros, Inc.

Tom has been married for 27 years and is a dedicated father of two. His commitment to family values and professional integrity defines LanPros, Inc.'s customer-first approach, ensuring businesses receive expert IT support with a personal touch.

Services

IT Support & Help Desk Services

24/7 remote and on-site support
Troubleshooting hardware and software issues
User account management and access control
Patch management and updates

Network Management & Monitoring

Network design and implementation
Continuous monitoring for performance and security threats
Firewall and VPN setup and management
Wireless networking and connectivity optimization

Cybersecurity & Compliance

Antivirus and endpoint protection
Security Information and Event Management (SIEM)
Penetration testing and vulnerability assessments
Compliance support

Cloud Services & Virtualization

Cloud hosting (Azure, Google Cloud)
Cloud backup and disaster recovery solutions
SaaS and IaaS management

Backup & Disaster Recovery (BDR)

Automated and secure data backups
Disaster recovery planning and testing
Business continuity solutions

IT Consulting & vCIO Services

Strategic IT planning and budgeting
Technology roadmaps
IT audits and assessments

Hardware & Software Procurement

Sourcing and configuring workstations, servers, and networking equipment
Licensing and software management

Get in Touch

For questions and to request a consult, please fill out the form below.